FAQ for Bay Area Professional Organizer

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Q. How long does it take to get organized?

A. How fast it goes depends on how much stuff there is,

how packed the boxes/closets/rooms are, how big the space is, how quickly the client makes decisions, and if the client does their homework in-between sessions.

Here are the estimates for organizing the average American space:

2 Car Garage: 2 sessions to sort/purge, 1/2 to 1 day to organize
Bathroom: 1 session or less
Bedroom: 1-2 sessions to sort/purge/organize/arrange furniture/decorate
Clothes Closet + Dresser: 1-2 sessions to sort/purge/organize
Linen/Coat Closet: 30 mins to couple hours, depending if boxes/jam-packed
Junk Room: 2-3 sessions
Kitchen + Pantry: 1-3 sessions
Car: 1/2 session or less
Storage Unit: 2-4 sessions
Attic: 1-2 sessions
Office: 2 sessions to sort/purge, 1 session to set up new systems/arrange furniture/decorate
Electronic Organizing (small business online organizing, computer files/pictures, email accounts): 2+ sessions
Financial Organizing: 1-2 sessions
Schedule/Chore Creation: 1/2 session or less
Memorabilia: 2 or more sessions

Q. Do you offer consultations?

A. Yes! Call 925-804-1718 for a Free Phone Consultation.

Q. Is there a minimum/maximum time frame that you work?

A. Sessions are a minimum of 5.5 hours, which includes a 30 minute lunch break. 5 hour sessions allow for tackling more, in less days. The last thing you want is to pull everything out just to stuff it back in, not accomplishing your goals. Sessions are frequently 6-8 hours.

Q. How long have you been a Professional Organizer?

A. Over 20 years!

Q. How does scheduling work?

A. Bay Area Professional Organizer Co is open Sat/Sun/Tues/Wed/Th, closed Mondays and Fridays. Sessions start at 9:30-10am. Sessions are minimum 5 hours, usually 6-8 hours, sometimes longer.

First 3 sessions are same week, first two sessions back to back or close together as possible, then once a week thereafter until finished. For ex: Sat/Sun/Th, then every Th until finished. Back to back days are often needed for loaded rooms such as wardrobe, office, kitchen, garage.

Q. How does payment work?

A. Payment for services is prepaid in-full via electronic transfer at time of booking. Zelle and Venmo preferred. Cash, Check and Bitcoin are not accepted. There are no refunds to ensure commitment by the client to follow-through on the organizing process.

If the job is completed before all the sessions are used, clients can use the remaining session(s) at a further date (i.e.: before holiday guests arrive, when paper clutter has piled up again, the kids' room is a disaster, major life transition, etc). Clients can also gift or donate their remaining sessions.

Clients have 6 months from purchase date to use their remaining sessions. Transfers are included in the 6 month expiration date.

If clients forfeit their packages, for any reason, Bay Area Professional Organizer can donate remaining sessions at BAPO's discretion.

Clients can add-on sessions at their package tier daily rate, or they can upgrade to the next package to increase savings, as needed.

Q. What is a Professional Organizer, and what can they help me with?

A. Professional Organizing is an industry that helps individuals and businesses de-clutter, take control of their surroundings, and create systems to optimize functionality, space, resources, time, energy and reduce stress.

Professional Organizers motivate, coach and teach clients to become self-organized and provide the physical labor of organizing a space.

Professional Organizers are separate from cleaners, junk haulers, interior designers, professional movers, installers, handymen, etc.

Q. I'm nervous!

A. That's normal! Most clients are nervous and anxious before their first session. No need to panic, cancel or clean-up before the Organizer arrives. Once you start working together, you'll be more and more at ease and realize that you aren't being thought of as a slob, but being helped through an overwhelming task to have a simpler, much-improved life.

Q. Is it one person or a crew?

A. Sessions are 1-on-1 with the same experienced Professional Organizer. Clients must be present during sessions.

Q. Are sessions confidential?

A. Yes! When you work with a Professional Organizer, your sessions are confidential.

Q. What is your cancellation policy?

A. Cancellations must be made 48+ hours in advance of our appointment. Please note that the business is closed on Mondays and Fridays and All Major Holidays, and the 48 hours do not start counting till the start of the next office day. Cancellations less than 2 business days in advance forfeit that session from their package. A total of 3 cancellations forfeits the entire package with no refunds. And if a client ends a session early for whatever reason, the entire 5 hour day is still counted.

Q. Do I have to buy anything before we start?

A. No, please don't. Kiera is excellent at using what the client already owns to avoid buying more. Afterall, Less is More. PLEASE DO NOT BUY BEFOREHAND. You won't know what storage solutions you need till the space has been sorted and purged. Most clients end up with a "Container Castle" of options for storage, so let Kiera recommend as needed after sorting/purging your space.

For Office Organizing, clients typically need a special type of folder, and for closets, there are particular hangers. Otherwise, rarely is something requested to purchase for getting organized. Kiera will send you Amazon links to purchase as homework, so it can ship to your door in time for the next session, as needed.

Q. Do I need to arrange childcare?

A. Your attention and focus is needed during sessions. Clients must be present during the entire session. Only have at your sessions who will help, not hinder.

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