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Q. I'm nervous!

A. That's normal! Most clients are nervous and anxious before their first session. No need to panic, cancel or clean-up before the Organizer arrives. Once you start working together, you'll be more and more at ease and realize that you aren't being thought of as a slob, but being helped through an overwhelming task to have a simpler, much-improved life.

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Q. Is it one person or a crew?

A. Sessions are 1-on-1 with the same experienced Professional Organizer. Clients must be present during sessions.

Q. Are sessions confidential?

A. Yes! When you work with a Professional Organizer, your sessions are confidential.

Q. What is your cancellation policy?

A. Cancellations must be made 72+ hours in advance of our appointment. Please note that when the business is closed on Mondays, Fridays and All Major Holidays, the 72 hours do not start counting till the start of the next business day. Cancellations less than 3 business days in advance forfeit that session from their package. A total of 3 cancellations/reschedules forfeits the entire package with no refunds. Please note that the cancellations are only for emergencies, contagious, death of a loved one. Please note that this is not an invitation to use 3 free cancellations--cancellations severely impact my livelihood and prevent others from booking on short cancellation notice. Additionally, if a client ends a session early for whatever reason, the entire 5 hour day is still counted. If a client is 20 mins+ late for a session, the session is cancelled and 5 hours forfeited from the package. 

http://thenounproject.com The Noun ProjectIcon Template Reminders StrokesTry to keep strokes at 4pxMinimum stroke weight is 2pxFor thicker strokes use even numbers: 6px, 8px etc.Remember to expand strokes before saving as an SVG SizeCannot be wider or taller than 100px (artboard size)Scale your icon to fill as much of the artboard as possible UngroupIf your design has more than one shape, make sure to ungroup Save asSave as .SVG and make sure “Use Artboards” is checked 100px .SVG

Q. Do I have to buy anything before we start?

A. Kiera will send you a client's prep list before sessions start. Most client's already own the items for the "supply station." Please do not buy anything not on the list before we start as to not cause more clutter. Kiera is excellent at using what the client already owns first, to avoid buying more. Additionally, you won't know what storage solutions you'll need till the space has been sorted and purged. Most clients end up with a "Container Castle" of options for storage, so let Kiera recommend as needed after sorting/purging your space.

 

Kiera will text Amazon links as needed/wanted. Clients can also save for later in your cart if budgeting. 

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Q. What is a Professional Organizer, and what can they help me with?

A. Professional Organizing is an industry that helps individuals and businesses de-clutter, take control of their surroundings, and create systems to optimize functionality, space, resources, time, energy and reduce stress.

 

Professional Organizers motivate, coach and teach clients to become self-organized and provide the physical labor of organizing a space.

 

Professional Organizers are separate from cleaners, junk haulers, interior designers, professional movers, installers, handymen, etc.

Q. Do you offer consultations?

A. Yes! Call 925-804-1718 for a Free Phone Consultation.

Q. Is there a minimum/maximum time frame that you work?

A. Sessions are a minimum of 6 hours, usually 6-8 hours, sometimes longer for major clutter. Full day sessions allow for tackling more, in less days. The last thing y​ou want is to pull everything out just to stuff it back in, not accomplishing your goals.

Q. How long have you been a Professional Organizer?

A. 23 years!

Q. How does scheduling work?

A. Bay Area Professional Organizer Co is open Sat/Sun/Tues/Wed/Th, closed Mondays and Fridays. Sessions start at 9:30-10am. Sessions are minimum 6 hours, usually 6-8 hours, sometimes longer. 

First 3 sessions are same week, first two sessions back to back or close together as possible, then once a week thereafter until finished. For ex: Sat/Sun/Th, then every Th until finished. Back to back days are often needed for loaded rooms such as wardrobe, office, kitchen, garage.​

Q. How does payment work?

A. Payment for services is prepaid in-full via electronic transfer at time of booking. Zelle and Venmo preferred. Cash, Check and Bitcoin are not accepted. There are no refunds to ensure commitment by the client to follow-through on the organizing process.

 

If the job is completed before all the sessions are used, clients can use the remaining session(s) at a further date (i.e.: before holiday guests arrive, when paper clutter has piled up again, the kids' room is a disaster, major life transition, etc). Clients can also gift or donate their remaining sessions.

 

Clients have 6 months from purchase date to use their remaining sessions. Transfers are included in the 6 month expiration date.

 

If clients forfeit their packages, for any reason, Bay Area Professional Organizer can donate remaining sessions at BAPO's discretion.

 

Clients can add-on sessions at their package tier daily rate, or they can upgrade to the next package to increase savings, as needed.

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Q. How long does it take to get organized?
A. How fast it goes depends on how much stuff there is,
how packed the boxes/closets/rooms are, how big the space is, how quickly the client makes decisions, and if the client does their homework in-between sessions.
​
 
Here are the estimates for organizing the average American space:
 
  • 2 Car Garage: 2 sessions to sort/purge, 1/2 to 1 day to organize
  • Bathroom: 1 session or less
  • Bedroom: 1-2 sessions to sort/purge/organize/arrange furniture/decorate
  • Clothes Closet + Dresser: 1-2 sessions to sort/purge/organize
  • Linen/Coat Closet: 30 mins to couple hours, depending if boxes/jam-packed
  • Junk Room: 2-3 sessions
  • Kitchen + Pantry: 1-3 sessions
  • Car: 1/2 session or less
  • Storage Unit: 2-4 sessions
  • Attic: 1-2 sessions
  • Office: 2 sessions to sort/purge, 1 session to set up new systems/arrange furniture/decorate
  • Electronic Organizing (small business online organizing, computer files/pictures, email accounts): 2+ sessions
  • Financial Organizing: 1-2 sessions
  • Schedule/Chore Creation: 1/2 session or less
  • Memorabilia: 2 or more sessions

Q. Do I need to arrange childcare?

A. Your attention and focus is needed during sessions. Clients must be present during the entire session. Only have at your sessions who will help, not hinder.


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Stop Procrastinating. Clear the Clutter for GOOD! 

Call or text: 925-804-1718

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